Privacy policy

At EASYGO TRADING LTD, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from our website.

1. Who We Are

This website is operated by:

EASYGO TRADING LTD
Company Number: 17224814

Registered Office:
11 Midland Street
Huddersfield, England
HD1 6JX
United Kingdom

Warehouse Address:
11 Sheepridge Road
Huddersfield
HD2 1HA
United Kingdom

For the purposes of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), EASYGO TRADING LTD is responsible for the personal information collected through this website.

2. Information We Collect

We may collect the following types of personal information:

Information you provide to us

When you place an order, create an account, contact us or subscribe to our communications, we may collect:

Full name
Billing and delivery address
Email address
Telephone number
Order and transaction details
Account information
Communications you send to us

Information collected automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type
Device information
Pages visited
Referring websites or links
Cookies and similar technologies

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Deliver products and provide customer support
Communicate with you regarding your order
Process payments and prevent fraudulent transactions
Manage your account
Improve our website, products and services
Analyse website usage and performance
Send marketing communications where you have agreed to receive them
Comply with legal and regulatory obligations

4. Legal Basis for Processing

Where applicable under UK data protection law, we process your personal information based on one or more of the following legal grounds:

Contract: To process and fulfil your order.
Legal obligation: To comply with applicable laws and regulations.
Legitimate interests: To operate, improve and protect our business and website.
Consent: Where you have given us permission, such as for certain marketing communications or non-essential cookies.

You may withdraw your consent at any time where processing is based on consent.

5. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

Payment service providers
Delivery and logistics companies
Website and e-commerce service providers
IT and hosting providers
Marketing and analytics service providers
Professional advisers where necessary
Government authorities or law enforcement where required by law

We only share personal information where it is necessary and appropriate safeguards are in place.

6. Payments

Payments made through our website may be processed by third-party payment providers. We do not generally store your full payment card details on our own systems.

Payment providers process your information in accordance with their own privacy policies and security procedures.

7. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, improve your browsing experience and analyse website traffic.

Some cookies are necessary for the website to function properly, while others may be used for analytics or marketing purposes.

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can also manage certain cookie preferences through your browser settings or our cookie preference tools, where available.

8. Marketing Communications

Where you have opted in, we may send you marketing emails about our products, offers and updates.

You can unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link included in our emails or by contacting us.

Please note that we may still send you important service-related communications, such as order confirmations and updates.

9. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that it receives a level of protection consistent with applicable data protection laws.

10. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide services, resolve disputes, comply with legal obligations and enforce our agreements.

11. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict or object to certain processing
Request the transfer of your information to another organisation
Withdraw consent where processing is based on consent
Complain to the relevant data protection authority

To exercise your rights, please contact us using the contact details provided on our website.

12. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements or business operations.

Any updates will be posted on this page, and the Effective Date will be updated accordingly.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details available on our website.